By Starrla Cray
DELANO, MN “We don’t look at work as a burden we look at it as a privilege,” said Louis King, owner of Good News Heating & Air Conditioning (doing business as Kingsway Plumbing).
King recently moved his company to 451 Babcock Circle in Delano (just off Highway 12), after more than 20 years in Maple Plain.
“We’ve been serving the Delano area for awhile, and we feel there’s a need here,” King said.
“Our goal is to become Delano’s hometown plumbers,” added employee Jim Stigen, who has been friends with King since the 1970s.
Within a few minutes of meeting King and his crew, it’s apparent that they aren’t focused on money or personal gain.
“Obviously we all need to make a living, but business is more than dollars and cents,” King said. “It’s relationships, and that’s the way we do business.”
Most of King’s employees stay with the company for several years.
“It’s a fun, friendly atmosphere,” said employee Corey Schwartz, who will celebrate his 15th year in October.
The team is constantly laughing and joking around with one another, creating a welcoming sense of belonging.
“What makes us different is that we truly like each other’s company,” King said. “We work together and play together.”
When Good News Heating & AC (Kingsway Plumbing) first started business, one of its mottos was “plumbing with a personal touch.”
“It’s about everybody here being a blessing and being blessed,” King said. “We hope to be a blessing to our customers, as well.”
King and his team maintain a genuine, cheerful attitude as they go about each task.
“We go the extra mile for our customers,” King said. “We also want to be fair to them in what we charge. Just like everybody else, we’ve experienced hard times, and it’s made us more compassionate to the needs of our customers.”
King said he’s grateful for everyone who has helped his company remain successful throughout the years.
“We’re thankful we’re still in business in some very tough times,” he said.
Building a business
King said he’s always envisioned himself as a business owner, because he loves working with people.
He went to technical school for lumberyard management, and started his career doing carpentry and general contracting for lumberyards.
In 1982, he switched to plumbing and heating.
“The whole plumbing and heating industry seemed to fit me,” he said.
King gained experience working for other plumbing/heating companies, including one that Jim Stigen (his current employee) owned at the time.
Eventually, King started his own company, which currently has four master plumbers and two journeymen.
King’s wife, LeAnn, also helps with the business, taking care of payroll and accounting duties.
Good News Heating & AC (Kingsway Plumbing) provides a wide range of services.
“We’ve done a lot of new homes,” Schwartz said.
One memorable project was for the DIY Network’s nationwide TV show, “Bath Crashers,” which featured the team’s renovation of two bathrooms in Edina.
The exotic bathrooms included amenities like a whirlpool, multiple sinks, a glass shower, a foot massager, and more.
“It was pretty awesome,” King said.
King’s company has also worked for professional triathlete David Thompson.
“We’ve actually redone his whole house,” King said.
Good News Heating & AC (Kingsway Plumbing) also does a substantial amount of charitable giving, but doesn’t draw attention to its efforts.
For more information about the company, call the office at (763) 479-6715, cell at (612) 490-0482, or e-mail firstname.lastname@example.org
“We’re excited to be part of the business community and to have a more direct presence in Delano,” King said.