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Ridgeview Delano Clinic begins offering urgent care services
March 7, 2016

BY GABE LICHT
Editor

DELANO, MN – Area residents will now have daily access to local urgent care services, beginning Monday at Ridgeview Delano Clinic, located at 916 St. Peter Ave. Urgent care services are available 8 a.m. to 8 p.m. Monday through Friday and 8 a.m. to 5 p.m. Saturday and Sunday. No appointments are needed.

“We’re very pleased to provide residents in Delano and the surrounding communities with expanded access to the health care they need, when they need it,” Ridgeview Medical Center Chief Operating Officer Mike Phelps said. “The evening and weekend hours will make it even more convenient for people to receive care for their illnesses or minor injuries, and they no longer have to travel to other locations or communities for urgent care. The services are provided within the Ridgeview Delano Clinic, by our recently expanded team of family practice and internal medicine physicians, physician assistants, and nurse practitioners.”

The clinic has added nurse practitioner Megan Hill and physician’s assistant Tonya Faundeen to staff the urgent care facility, with another nurse practitioner – Erin Knutson – joining the staff in April. In addition, the clinic has added 12 ancillary positions, including front desk staff, registered nurses, clinical support staff, and lab and radiology staff.

Phelps believes, with the addition of urgent care, the local clinic has become a “health care destination for people who live, work, and go to school in Wright County and beyond.”

Urgent care services are provided at Ridgeview Delano Clinic for those older than 3 months of age with non-life-threatening illnesses or minor injuries.

Qualifying conditions include allergies, asthma, bladder infections, bug bites and stings, coughs, colds, cuts and bruises, dental pain, earaches, flu, fractures, frostbite, minor burns, minor eye irritations and pink eye, muscle aches and pains, pregnancy testing, rashes, sinus infections, skin conditions, sore throats, sprains and strains, stitches, sunburn, suture removal, and tetanus boosters.

According to Phelps, urgent care is for “those with acute illness or injuries that can’t wait for a scheduled appointment, and not for people with chronic conditions or used for follow-up appointments.” Those appointments can be scheduled with a Ridgeview Delano Clinic primary or specialty care provider.

“And, as always, anyone experiencing a life-threatening emergency should call 9-1-1 for help or go to the nearest hospital,” Phelps said.

The move to bring urgent care to Delano follows years of growth at the local clinic.

“The last five years, we’ve seen a lot of growth in our Delano clinic, including in specialty services there,” said Ben Nielsen, Ridgeview Medical Center vice president of ambulatory services. “As we keep growing, we see the need for same-day access; just seeing the need for the Saturday morning clinic that we had, we felt it was time to provide seven-day access. We have urgent care in Chaska. We saw patients from this market driving to Chaska for urgent care.”

Ridgeview continues to provide 24/7 urgent care services at Ridgeview Emergency & Urgent Care at Two Twelve Medical Center in Chaska (111 Hundertmark Rd.). Urgent care services are also available at Ridgeview Sibley Medical Center (601 W. Chandler Street, Arlington), seven days a week from 6 a.m. to 9 p.m.

Nielsen said it is tough to predict usage of urgent care, and that the clinic will make adjustments as needed.

“We know we need to make sure we have providers available to provide coverage during the hours we’re open,” Nielsen said. “Within two or three months, we’ll see what volumes are and will have to adjust, which will most likely mean adding more staff and providers to meet the demand.”

For more information about Ridgeview Delano Clinic, call (952) 442-7800.

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