By ANDREA VARGO
Munson Lakes Nutrition is following a tradition started in 1935 by Munson Feeds of quality and personal service for its customers.
The newly formed Munson Lakes Nutrition is off to a smooth start keeping up that tradition for its customers.
When Land O'Lakes, C&H Ag Service, Centra Sota, and Munson Feeds joined forces last year, some concern was expressed by customers.
Could they still get the feeds they were used to using? Would the service be as good? Would the quality of feeds be as good?
The answer has been a resounding yes. In fact, customers noticed no difference at all.
"The transition has been so smooth for the customer," said General Manager Ray Munson of Munson Lakes Nutrition.
"Concern over jobs has proven groundless. Some of the mill people from the other areas now work here in Howard Lake, because of the concentrated work load at this site," he said.
The only thing Munson Lakes Nutrition took on was the feed end of each operation. This made sense, because Munson Feeds had all the new computerized equipment to custom mix feed.
It also has the capability to pellet feeds, with the most modern feed mill in the area.
"You'd have to go to Albany or Big Lake to get what we have here," said Munson.
Most mills with this type of equipment can only mix three ton minimums. Munson Lakes Nutrition can serve the small producer as well with the ability to mix two-ton minimums.
The change has increased job security.
"We have added Kevin Dahlin of Cokato to our staff here in the general offices for Munson Lakes Nutrition as assistant manager," Munson said.
Another plus for the customer is the new computer system for accounting and invoices. A year end printout of use will be available, said Munson.
Buffalo is working on an upgrade of its retail store, and there will be expansion at one or more of the other locations.
"These retail changes will reflect the changing face of our area. More urban hobby farmers will be in evidence, and they need bagged feeds for their animals and other products as well."
"While we serve large and small customers now, we need to be open to change," he said.
"The really large operations are becoming more prevalent,
and the decline of the smaller family farm means we have to serve a larger
area and become more efficient," said Munson.